Purchase Guarantee
Our unwavering commitment to protecting your investment and ensuring your new family member’s health, happiness, and well-being.
Our Family’s Promise
As a Christian family with over 40 years of experience, we don’t just sell puppies – we extend our family to yours. Every adoption comes with our personal guarantee, backed by our faith, our reputation, and our commitment to excellence.
When you adopt from Pawfekt Pups, you’re not just getting a puppy. You’re gaining a lifelong relationship with a family that stands behind every animal we raise. Our guarantees are not just legal obligations – they are promises made before God and upheld with integrity.
Comprehensive Guarantees
We provide multiple layers of protection to ensure your complete peace of mind:
Health Guarantee
Every puppy receives comprehensive health checks from licensed veterinarians:
- Two veterinary examinations before adoption
- Complete vaccination series appropriate for age
- Deworming and parasite prevention
- Health certificate issued by a licensed veterinarian
- Guarantee against congenital defects for 1 year
- 24-hour health support after adoption
Documentation Guarantee
Your puppy arrives with complete, verifiable documentation:
- Official registration papers from recognized organizations
- Complete health record with vaccination dates
- Pedigree documentation (where applicable)
- Veterinary health certificate for travel
- Signed sales contract with all guarantees
- Feeding and care instructions from our family
Legal Contract Guarantee
Our legally binding sales contract protects both you and your puppy:
- Clear terms outlining all guarantees and responsibilities
- Health warranty with specific coverage details
- Return policy and conditions clearly stated
- Dispute resolution process outlined
- Breeder and buyer responsibilities defined
- Compliance with all state and federal regulations
Shipping & Delivery Guarantee
Safe, comfortable transportation to your home:
- Professional pet transportation services only
- Climate-controlled vehicles for safety
- Regular check-ins during transportation
- Live tracking available for most shipments
- Guaranteed arrival within specified timeframe
- 24/7 support during the shipping process
The Legal Sales Contract
What Our Contract Specifically Guarantees
Our legally binding agreement includes these specific protections:
Article 1: Health Warranty
The puppy is guaranteed to be in good health at the time of sale. Should any congenital or hereditary disorder be discovered within one year of purchase, we will replace the puppy or provide financial assistance for veterinary care, at our discretion.
Article 2: Documentation
We guarantee to provide all necessary registration papers, health records, and documentation required by law. These documents will be provided within 24 hours of final payment and before shipping.
Article 3: Safe Delivery
We guarantee safe transportation of your puppy to your specified location. Should any health issues arise during transport directly attributable to our negligence, we assume full responsibility for veterinary care.
Article 4: Right of Return
If within 72 hours of receiving your puppy, a licensed veterinarian finds a life-threatening condition, you may return the puppy for a full refund or replacement, subject to verification of the condition.
Our Seals of Assurance
These seals represent our commitment to excellence in every aspect of our work. They symbolize the three pillars of our family business: trust built on personal relationships, health verified by professionals, and values grounded in our Christian faith.
What Makes Our Guarantee Different
Family-Raised Difference
Unlike commercial breeders, our puppies are raised in our family home:
- Socialized with children and other pets from birth
- Exposed to normal household sounds and activities
- Personal attention from every family member daily
- Begin basic training and house manners early
- Develop confidence in a loving home environment
- Receive individual care based on personality
Collaboration Guarantee
We work with trusted partners who meet our strict standards:
- All partner breeders undergo rigorous inspection
- Health standards must match or exceed our own
- Facilities must provide family-style environments
- Regular unannounced visits to ensure compliance
- Same documentation requirements applied
- Our guarantee extends to all partner puppies
Frequently Asked Questions
What if my puppy gets sick after arrival?
Contact us immediately. We provide 24-hour support for health concerns. Our contract includes specific provisions for veterinary care reimbursement within the first 72 hours for certain conditions.
How do I know the papers are genuine?
All documentation includes verifiable information. Registration papers can be confirmed with the issuing organization. Health certificates include veterinarian license numbers for verification.
What happens if shipping is delayed?
We monitor all shipments closely. In the rare event of delays, we immediately contact you with updates and ensure the puppy’s comfort and safety throughout the extended journey.
Can I visit to see the puppies first?
Yes, by appointment only for families within reasonable distance. All visitors must follow our health and safety protocols to protect our puppies and family.
Our Christian Commitment
The Foundation of Our Guarantees
Our guarantees are not merely legal requirements but expressions of our Christian faith:
- Stewardship: We believe we are stewards of God’s creatures
- Honesty: We commit to complete transparency in all dealings
- Compassion: Every animal receives loving care as we would want for our own
- Responsibility: We accept full responsibility for our commitments
- Service: We view our work as service to families and the animals in our care
When you read our guarantees, know they are backed by 40 years of family experience, a commitment to excellence, and faith-based integrity that guides every decision we make.